The International Institute for Sustainable Development reported that "E-commerce has grown significantly in recent years. E-commerce retail sales, estimated in 2020 at USD 4.25 trillion, make up a growing share of total retail sales and could rise to nearly a quarter by 2025. The Covid-19 pandemic has accelerated this trend, which is expected to persist as consumers continue to alter their shopping behaviour." Bhutan is no exception, particularly when it comes to informal e-commerce. However, only a limited number of e-commerce businesses in Bhutan are currently regulated, posing serious vulnerabilities for consumers due to rampant emergence of unregulated e-commerce.
IISD in the news
June 17, 2023